Policy • Cancellations & Refunds

Cancellation & Refund Policy

Please review the timelines, fees, and procedures that apply when cancelling or amending your booking.

1) Scope & Acceptance

This Cancellation & Refund Policy applies to all bookings made with Arpita Tours and Travel. By confirming a reservation and/or making payment, you agree to the terms below in addition to our Terms & Conditions.

2) Standard Cancellation Charges

When you cancelCancellation fee
≥ 30 days before departure10% of package cost or ₹2,500 (whichever is higher)
15–29 days before departure25% of package cost
8–14 days before departure40% of package cost
4–7 days before departure60% of package cost
0–3 days / No-show100% of package cost (no refund)

Note: For fixed-departure group tours, festive/peak seasons, or blackout dates, 100% cancellation may apply once booked.

3) Non-Refundable Charges

  • Tickets: As per airline/railway/operator policies.
  • Hotels: As per property rules.
  • Visa/Insurance: Strictly non-refundable once applied.
  • Gateway fees: Non-refundable.

4) Refund Timeline & Mode

  • Initiation: within 7–14 working days.
  • Third-party timelines: up to 45 days.
  • Mode: original payment method or bank transfer.

5) Amendments

  • Fee: ₹1,000 + fare difference & vendor charges.
  • Subject to availability.

6) No-Show & Unused Services

  • No-show = 100% charges apply.
  • No refund for unused services.

7) Force Majeure

Events beyond our control (natural calamities, strikes, regulations, etc.) may affect services. Refunds depend on actual vendor policies.

8) How to Cancel

Step 1: Email your booking ID to
info@arpitatourstravel.com
Step 2: Our team will confirm charges and process after your written approval.

For urgent cases (travel within 72 hours), call +91-7588472531 after emailing.

9) Jurisdiction

Disputes are subject to Nagpur, Maharashtra jurisdiction.

10) Contact

Arpita Tours and Travel
Shop No 1, New Government Building, Tulani Market, Defence, Wadi,
Nagpur, Maharashtra 440021
Phone: +91 7588472531
Email: info@arpitatourstravel.com

Last Updated: 29 August 2025